BUYING, SELLING & THE ROAD AHEAD
Your questions.
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Helpful answers about consignment, trailer locations, inspections, the one-year warranty, payments, paperwork and shipping.
Will someone contact me after I inquire or place an order?+
Yes. Our team will confirm availability, answer your questions and discuss the trailer's current location, condition, written warranty, paperwork, payment and delivery arrangements.
Can you arrange delivery?+
Yes. After sale, the trailer is brought to our location for the necessary paperwork. We coordinate shipping from our location to the buyer using third-party carriers. Dispatch begins only after full payment has cleared and all required documents are ready.
How is delivery pricing calculated?+
The calculator estimates road distance and shipping cost from our saved shipping origin ZIP to your destination ZIP. All trailers are shipped from our location. The estimate is for planning; our team confirms the final quote and schedule before transport.
Can I pick up my trailer?+
No. We offer delivery only; customer pickup and collection are not available. All sold trailers are shipped from our location after full payment has cleared and all required paperwork is ready.
Is every trailer listed on the site available?+
Check the Available, Pending or Sold status on the listing. Availability can change; contact our team before making purchase or travel plans.
How long does delivery take?+
Priority delivery is estimated at under 5 working days from dispatch. All other delivery options are estimated at 5–10 working days from dispatch. Working days are Monday–Friday, excluding public holidays. Our team confirms your delivery window when arranging shipping. Dispatch begins after full payment has cleared and all required paperwork is ready.
What payment methods do you accept?+
Current payment options are shown when you submit an order request. Our team provides the final payment instructions in writing with your purchase documents. Confirm instructions directly with us before transferring funds.
Do you offer financing?+
Contact our team directly to discuss payment requirements before placing your order. Payment instructions are confirmed in writing, and full payment must clear before shipping.
Do you accept trade-ins?+
We do not offer direct trade-ins. If you have a horse trailer to sell, ask about our consignment service: no listing fee and a small, agreed commission charged only after sale and delivery.
Do trailers come with a warranty?+
Yes. Every horse trailer we sell is preowned, inspected by our team and includes a one-year warranty. Email or call us for the written coverage and terms before purchasing.
Can you help me choose the right trailer?+
Tell us about your horses, how you travel, the configuration you need and your towing setup. We can help you compare the listings and discuss condition, current location, inspection, warranty and delivery.
Can you help me sell my horse trailer?+
Yes. We publish your horse trailer on our website, handle inquiries and guide the sale. It stays at your property while listed. After sale, we bring it to our location for paperwork and shipping. There is no listing fee; a small, agreed commission is charged only after sale and delivery.
Where are the trailers located?+
Trailers stay at their owners' properties while listed. Once sold, they are brought to our location for the necessary paperwork. All shipping to buyers starts from our location, after full payment has cleared and all required documents are ready. Contact us before arranging a viewing. Customer pickup is not available.
Are all the trailers preowned and inspected?+
Yes. Every horse trailer listed on our website is preowned and inspected by our team. Ask about the condition and available information for the trailer you are considering.
Can I view a trailer before buying?+
Contact our team to arrange a viewing and confirm the current location first. Trailers remain at their owners' properties while listed, so please do not travel to our business address expecting every listed trailer to be there.
Is there a fee to list my trailer?+
Our listing fee is zero. We agree a small commission percentage with you before publishing the listing and charge it only after your trailer has been sold and delivered to the next buyer.
When is the consignment commission charged?+
Only after the trailer has been sold and delivered to its next buyer. There is no listing fee, and the commission percentage is agreed with the owner before listing.
Where does shipping start?+
Every trailer is shipped from our location. After sale, we bring it from the owner's property to us to prepare all the necessary documents. We dispatch it only when full payment has cleared and all required paperwork is ready.
What is your 15-Day Arrival Promise?+
You have 15 calendar days after delivery to inspect your trailer. If you find a problem or it does not match the agreed description, email or call us within that period to request a return. Include your order number or stock number and describe the issue. We arrange collection at no additional cost and refund the trailer purchase price after collection. The original delivery charge is not refunded. We confirm the refund arrangements with you. Your request must be made within the 15 days; collection can take place afterward.
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